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Frequent Questions

Frequently asked questions Can I install iolo products in a virtual Windows environment?
Frequently asked questions Can I install the iolo AntiVirus component of System Shield Internet Security at a later time if I already have antivirus protection?
Frequently asked questions Can I install the iolo Personal Firewall component of System Shield Internet Security at a later time if I already have firewall protection?
Frequently asked questions Can I still use my iolo product after my subscription has expired?
Frequently asked questions Can I use System Shield Internet Security on a PC with System Mechanic or System Mechanic Professional installed?
Frequently asked questions Do iolo products recognize Windows XP Firewall as a valid security solution?
Frequently asked questions How do I disable System Shield 3 Internet Security's System Guard feature?
Frequently asked questions How do I install my product on a second or third computer?
Frequently asked questions How do I move my iolo product from an old computer to a new computer?
Frequently asked questions I am using two or more monitors. Why is my iolo product not displaying on one of my monitors?
Frequently asked questions I did not register my iolo technologies product at iolo’s Web site, and I have lost my licensing information. What do I do?
Frequently asked questions I have installed my iolo product on multiple PCs. Will I need to renew each installation separately?
Frequently asked questions I ordered a physical copy of my product from the iolo website. Why did it not arrive with an Activation Key?
Frequently asked questions If I leave out System Shield's antivirus or firewall components during installation, can I add them later?
Frequently asked questions What iolo products are compatible with Windows 7?
Frequently asked questions What iolo products are compatible with Windows Vista?
Frequently asked questions What is a subscription license?
Frequently asked questions What is included in the packaging with my iolo technologies product?
Frequently asked questions What is iolo technologies’ product return policy?
Frequently asked questions What is System Shield 2, and what does it do?
Frequently asked questions What is the difference between "System Shield Internet Security" and "System Shield"?
Frequently asked questions What tools and features are included in System Shield 3 Internet Security?
Frequently asked questions Why am I unable to preview some of the images/music/movies/etc., found by Search and Recover™?
Frequently asked questions Why can't I register my iolo software?
Frequently asked questions Why does an antivirus or anti-spyware application detect an iolo product as an infection?
Frequently asked questions Why is my old download manager downloading a new version of the software?
Frequently asked questions Will System Shield Internet Security conflict with my other firewall or antivirus software?

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