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I purchased System Mechanic or Search and Recover from AOL and have subscription questions

Customers who have purchased System Mechanic or Search and Recover products as a monthly service from AOL Product Central, and have questions about their purchase, subscription or renewal (including refunds), can use the following methods to contact AOL:

  • Login to your account management area on https://aolproductcentral.aol.com/ and click My Account
  • Contact AOL by email at support@aolproductcentral.com and their customer care team will follow up directly
  • Contact AOL’s billing voicemail box and leave a message

    AOL US: 866-485-9217
    AOL UK: call 0808-234-9279

If you would like to cancel your service:

  1. Go to your AOL My Account at myaccount.aol.com
  2. If prompted to sign in, do so using your AOL screen name and password
  3. You will then be brought to the My Services tab. Click on System Mechanic/Search and Recover
  4. Click Cancel Service
  5. Click Cancel Service again to confirm.

What is iolo's Whole Home License?

The Whole Home License® is iolo’s licensing policy that allows you to install and keep your software running on all of your compatible devices within the same home. Previously, users were allowed to install and license their iolo software simultaneously on a maximum of three PCs. Under the Whole Home License, a single activation key allows you to use your iolo software on all of your PCs, other than any PCs you use for business purposes. What you need to know about Whole Home Licensing

  • You, your spouse, and your relatives living within the same household may use the same license on any number of PCs that you own which are not used for business.
  • For full legal terms and conditions, see https://www.iolo.com/company/legal/eula/

To install your iolo product on additional PCs:

  1. On the additional computer, download the latest version of your iolo product. Choose from the list of downloads offered here.
  2. Follow the steps in the installation wizard, and enter the same Activation Key that you used to install on your original computer.

You can view the Activation Key on the original computer from within System Mechanic > red menu bar > key icon > Activation Key.