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Getting Started
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- How to Install and Activate System Mechanic Ultimate Defense
- How to Install and Activate System Mechanic Professional
- How to Install and Activate System Mechanic
- Install System Mechanic Free
- Upgrade System Mechanic Free to System Mechanic Ultimate Defense
- Install System Mechanic Classic for Windows XP & Vista
- How to Install and Activate DriveScrubber
- How to install and activate System Shield
- How to Install and Activate Malware Killer
- How to Install and Activate Privacy Guardian
- How to Install and Activate Search and Recover
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- How to Check ActiveCare History
- How to Install and Activate System Mechanic
- How to Install and Activate System Mechanic Professional
- How to Install and Activate System Mechanic Ultimate Defense
- How to disable automatic checking for updates in System Mechanic
- Install System Mechanic Classic for Windows XP & Vista
- System Mechanic does not start or hangs on loading
- Product will not update properly or launch after installation
- Disable System Mechanic Background Processes
- My iolo Product Has a Problem Installing or Will Not Start Once Installed
- Cleaning up hazardous and space-wasting junk files
- Error 2: Activation Key Not Recognized when trying to activate
- How to Use System Mechanic's File De-Duplicator
- System Mechanic Minimum Requirements
- How do I send an Error Log report to iolo Support?
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- Uninstall ByePass from Chrome, Edge and Firefox
- How to Install ByePass in System Mechanic Ultimate Defense
- Install ByePass in Microsoft Edge Chromium
- Install and Uninstall ByePass in Firefox
- I forgot my ByePass Master Password
- How to close your ByePass account
- How to close your ByePass account from a mobile device
- What is Login Guardian?
- How to Turn On Autofill for ByePass Android
- How to Turn On Autofill for ByePass iOS
- Enable ByePass for Private Browsing
- ByePass Will Not Let Me Add More Than 5 Accounts
- How Do I Check My ByePass Version?
- Install ByePass on Android
- ByePass password field icon is not visible on website
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iolo My Account
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Purchase Questions
- What is the product Whole Home License
- iolo Sales and Refund Policy
- How will my purchase show on my bank statement?
- I purchased System Mechanic or Search and Recover from AOL and have subscription questions
- I purchased System Mechanic from Yahoo and have subscription questions
- Fraudulent Entities Posing as iolo
We are working to improve your subscriptions!
Iolo currently uses sticky.io (formerly LimeLight) and PayPro Global, to securely process transactions on behalf of iolo.
- You may notice that your subscription will appear on your banking statement as “IOLO.com“, “RealDefense LLC“, “PAYPRO*IOLO“, or “PAYPAL *IOLO COM” for US customers and depending on regional location, PAYPROSOFTWARE, PAYPRO, PAYPROEUROPE or Paypro for international customers.
- Email receipts will come from support@mail.iolo.com or sales@payproglobal.com
- If you use PayPal, the merchant will appear as “RealDefense LLC“, “PAYPRO*IOLO“, or “PAYPAL *IOLO COM
Iolo takes your privacy and payment security seriously, and it is our top priority. We thank you for your continued business!
Need assistance?
Should you have any product questions or concerns, please contact Customer Care by using Live Chat or by calling (801) 523-6763, and a support agent will be happy to assist you.
